RTN Federal Credit Union
Online Banking and Bill Payer
What's New printable version


Online Banking upgrade coming this month
Rates head down, rates head up. Something for everyone at RTN FCU
Enterprise Summer SIZZLER Auto Sales Event. Ends on July 31st
Announcing the 2010 James A. Burley Scholarship Contest Winners
— RTN receives the 5-star rating for safety and soundness....our 15th consecutive year!
Secure email is here
Enterprise rent-a-car Credit Union member discount
Members Advantage Newsletter Contest Winners for July
— RTN: Always a consumer-friendly credit card
$250,000 in NCUA Federal Share Insurance Coverage Now Permanent
— Access your RTN account at over 6,400 shared branch locations nationwide!
International wires require an IBAN
 (international bank account number)    


Online Banking's New Look
The Credit Union's Online Banking program will be sporting a brand new look starting on August 26. As we prepare for this upgrade, please note the following:

  • The Online Banking system will be unavailable starting at 9:00 pm on Tuesday, August 24, until early Thursday morning, August 26.
  • There will be no account or bill payer system access during this time.
  • All scheduled payments established prior to August 23 via the bill payer system will be paid during this 'down' time.
  • All established bill payer vendors and recurring payment orders will be present in your account on and after August 26.
  • Recurring transfer activity from one account to another will end on Tuesday evening, August 24 (Please see the next point.)
  • Established recurring transfers from one Credit Union account to another (for example, a repetitive transfer from your Checking account to your Main Share account or vehicle loan) will not migrate to the new system. Please use the new Online Banking program to reestablish these recurring transfers. We apologize for this inconvenience.
  • Instructions on how to sign into the new system will be posted on this site prior to the conversion period.

Please check back on this site for updated information on this change.




Rates head down. Rates head up. The Credit Union has something for everyone.
Thinking of taking a loan for the purchase of a new vehicle? A personal loan to pay off high rate loans elsewhere? Your timing is impecable. Our vehicle and personal loan annual percentage rates (APRs) have just been cut! Click here to review all our rates. 

Looking to invest in a high-rate share certificate (our version of a bank 'CD'). We have increased the annual percentage yields (APY) for 12- and 24-month investments of $50,000 or more. Our rates are among the best around, are federally insured and invested locally.
Click here to review all our rates.  



Enterprise Summer Sizzler Auto Event*  - June 1 - July 31

Get Blue Book® Trade-In Value on your current vehicle PLUS $500 - OR - receive a $250 Gas Card when you purchase a vehicle from Enterprise Car Sales. Don't miss out on great prices on select used vehicles.

Visit
Enterprise Car Sales inventory online now or stop into one of their locations in: 
Westwood, 340 Providence Hwy, 781-326-4195
Woburn, 248 Mishawum Rd., 781-932-1704

Manchester, NH, 850 Gold St., (603) 296-0141

View our
rates and apply for your loan today!



* Prices valid 6/1/10 - 7/31/10. Prices do not include tax, title, tags, governmental fees, any emission testing charges, and any finance charges. Used vehicles previously part of Enterprise short-term rental and lease fleet or purchase by Enterprise from other sources including auto auctions, with previous use possibly short-term rental, lease or other.
Trade-In values obtained from © 2010 Kelley Blue Book Co.'s website KBB.com. Blue Book Trade-in value is based on accurate condition rating, vehicle options, age, and mileage of vehicle. Accurately appraising the condition of the vehicle is an important aspect of determining its Blue Book Trade-In Value. If a Blue Book Trade-In value is not available for your vehicle Enterprise will provide a fair and competitive value for customer's vehicle. Additional trade-in value of $500 is not available on vehicles without a Blue Book Trade-In Value or if an Enterprise Car Sales vehicle is not purchased. Customer is responsible to any extent vehicle pay-off exceeds Enterprise offer. Customer must provide required proof of ownership/registration and all other necessary paperwork to transfer title. Restrictions apply. For details, see an Enterprise Car Sales Manager. Offer void where prohibited. Cannot be combined with the $250 Gas Card offer. Offer valid 6/1/10 - 7/31/10. $250 gas card will be issued 30 business days upon purchase (or financing) of vehicle. Offer valid only on Enterprise vehicles purchased 6/1/10 - 7/31/10. Offer void when 7-Day Repurchase Agreement is activated. No cash advances. Cannot be combined with KBB + $500 offer. Not valid on previous purchases. RTN FCU is an Equal Opportunity Lender.

The "e" logo, Enterprise and "Haggle-free buying. Worry-free ownership." are trademarks of Enterprise Rent-A-Car. All other trademarks are the property of their respective owners. © 2010 Enterprise Rent-A-Car.

   


Announcing the 2010 James A. Burley, Jr.
Scholarship Contest Winners

First Place: $5,000 Carolynne D. of Holliston
Second Place: $3000 Catherine M. of Arlington
Third Place: $2000 Michela P. of Medford

Congratulations to this year’s winners!! And special thanks to all students who participated.


 


 New secure e-mail is here

To better protect your privacy and identity the Credit Union has changed the way we communicate with members. When we send (or respond to a message) containing sensitive information — such as your Social Security number, member account number, and numbers for debit card and credit cards (or information thought to be sensitive) — the communication will be delivered via our secure email center provided by a ZixCorp email portal
that is encrypted to shield this information from undesirable external parties on the Internet.

When a message containing sensitive information is sent to you from the Credit Union, you will receive a notification email stating that you have received a message from the RTN Secure Email Portal.
 You will then log into your Secure Email Center account and view all messages and attachments over a secure SSL connection. First time users need to register their email address and create a password in order to access their emails to/from RTN.

Please note: For those initiating an e-mail containing sensitive information, the Credit Union strongly suggests using the secure messaging system available through our online banking program, which requires a secure log-in from our website. Simply click on "Contact Us" in the blue menu bar to send or receive a message. Unless you know you are using a secure e-mail system, you should refrain from including such privileged or private information.


Thank you for your cooperation in understanding how these changes have been made to serve you better.


If you have a problem accessing your RTN secure email account, contact support@zixcorp.com for assistance.



  

Member Advantage Newsletter Contest
July Winners


Congratulations to the following Winners each of whom won $25 in July!!
(Last names withheld to respect privacy concerns) 


1. David B. of Amesbury, MA
2. Rhonda D. of Billerica, MA
3. Darlene L. of Lake Placid, FL
4. Sandra M. of Billerica, MA


The July 2010 issue of Member Advantage instructed members to find a special phrase and then leave a voicemail message reciting the whole sentence from the newsletter containing this phrase. Four winners were chosen at random from the field of members correctly following these instructions. Watch for more newsletter contests in upcoming issues! Thank you for your continuing interest in Member Advantage where you’ll always find value and a bit of fun too! 



  


RTN: Always a consumer-friendly credit card option
The news has been filled over the past few weeks with changes many credit card issuers have made in order to increase their earnings before the first of many pro-consumer changes become effective. These include sharply increased interest rates, higher late payment penalties, and decreased credit lines, just to name a few. Many articles have recently been written discussing these issues.

Here at RTN Federal Credit Union, none of these types of changes have taken place. As has been the case for 20-plus years, our card programs have always offered excellent value. Our rates are among the lowest you will find (excluding their temporary 'gotcha' rates designed to hook you in) and our VISA Gold and VISA Platinum rewards programs pay full value on every purchase, unlike many cards offered by other issuers.

So if you (or a sister, spouse or significant other) are not receiving the respect you deserve when using your credit card, get more details on our credit card programs and
 apply for your RTN VISA card online today!


 

The Board of Directors and management of the Credit Union are pleased to announce that the Credit Union has been recognized by BauerFinancial, Inc., (www.BauerFinancial.com) of Coral Gables, FL, for earning its highest 5-Star Superior rating for financial strength and stability effective June 2010. This represents the 60th consecutive quarter — 15 years — that RTN Federal Credit Union has earned this highest honor, giving it the added distinction of being an “Exceptional Performance Credit Union”.  

 

“It gives me great pleasure to announce that there are still financial institutions, like RTN Federal Credit Union, that continue to build a sense of a security in this insecure world,” heralds Karen L. Dorway, president of BauerFinancial. “RTN Federal Credit Union’s members have the privilege of belonging to a well-run, common sense credit union. They can sleep soundly in the knowledge that they belong to one of the strongest credit unions in the country.”

 

Federal Share Insurance Coverage of $250,000 Now Permanent

With the signing of the Dodd-Frank Reform and Consumer Protection Act on July 21, 2010, by President Obama, all RTN Federal Credit Union members now receive up $250,000 per account in National Credit Union Administration (NCUA) insurance coverage on funds on deposit at the Credit Union. This increased coverage is automatic for all members and is available on each account by ownership type. IRAs are insured separately to another $250,000.

The NCUA is the federal agency that charters and supervises federal credit unions and insures savings in federal and most state-chartered credit unions across the country through the National Credit Union Share Insurance Fund (NCUSIF), a federal fund backed by the full faith and credit of the United States government. No one has ever lost a single penny of NCUA-insured funds.

NCUA insurance covers balances in all RTN Federal Credit Union accounts, including the main share, checking, money market, club and savings certificate (“CD”) accounts.  Members can obtain additional information on their insured funds by clicking on the NCUA's Share Insurance Tool Kit.

To ensure funds are fully protected, depositors should understand their share insurance coverage limits. The NCUA provides separate insurance coverage for shares held in different ownership categories such as single accounts, joint accounts, Individual Retirement Accounts (IRAs) and trust accounts.

NCUA share insurance coverage limits are as follows:

Single Accounts (owned by one person)     
Joint Accounts (two or more persons)
IRAs and certain other retirement accounts
Trust Accounts

 

$250,000 per owner
$250,000 per owner
$250,000 per owner
$250,000 per trustee per beneficiary

The following is a simplified example of the NCUA coverage reviewed above: 

Amount

$   250,000 
$   500,000 
$   250,000 
$   250,000 
$1,000,000 

$2,250,000 

  Owner(s)

  Single Account (Husband)
  Joint Account (Husband and Wife)
  IRA Account (Husband)
  IRA Account (Wife)
  Revocable Trust Account (Husband and Wife, trustees, for Son and Daughter, beneficiaries)


  Total NCUA Insurance Coverage

These examples are provided for illustrative purposes only. Please ask to have your account reviewed for a coverage analysis specific to your situation. 

The Credit Union also offers members additional protection on amounts above NCUA-insured levels by the Massachusetts Credit Union Share Insurance Corporation (MSIC). Members receive the additional coverage via this private insurer automatically. The total insured amount increases significantly through this combination: for example, individuals receive an additional $350,000 in coverage and joint accounts receive an additional $1 million in protection.

Click here
for examples on how your funds are insured by the NCUA and MSIC.

Click here for the media release issued by BauerFinancial, Inc.

For more information on your RTN Federal Credit Union account, or on your NCUA and MSIC insurance, please speak to any credit union representative or contact Joseph Connors, Vice President, Marketing, at 1-800-338-0221, ext. 9850 or jconnors@rtn.org.


 Why the Credit Union remains your steady financial resource during these challenging times.

 Your funds — including your Money Market Account — are insured by the NCUA and MSIC.


With the recent news of problems being experienced by many banks due to poor lending decisions, the Board of Directors and management of the Credit Union believe there is no better time to provide a refresher on how your account at the Credit Union is unaffected by events you see on the news. A few members have had questions regarding their share insurance coverage and if we have been affected by the mortgage crisis.

The short answer to these questions is as follows.

Insurance
RTN Federal Credit Union offers two layers of insurance: The National Credit Union Administration (NCUA) and the Massachusetts Credit Union Share Insurance Corporation (MSIC). Depending upon the number of owners and types of accounts you may have, your coverage can easily reach into the millions of dollars.

Our sound mortgage practices
Stated simply, the Credit Union did not abandon sound mortgage underwriting practices years ago in the pursuit of 'doing business at any cost.' As such, we are not experiencing the delinquency and foreclosure problems being felt by other lenders. Our loan delinquency levels remain at very, very low levels.

Click here for more information on the share insurance RTN FCU members receive and on our sound mortgage practices.

Money Market Account
Recent news about some money market mutual funds having lost market value has prompted a number of questions about the insurance protection on the Credit Union's Money Market Account.

Our money market account is another form of deposit account held by you in the Credit Union in the same way you invest in Credit Union share certificates, IRAs and club accounts. All accounts are insured by the NCUA and MSIC up to legal limits.

Click here for more information on your Credit Union Money Market account and how it is insured by the NCUA and MSIC.


 
 


Did you know you have access to your RTN account at over 6,400 shared branch locations nationwide?
RTN offers you access to your account via our partnership with CU Service Centers. The CU Service Centers shared branch network allows RTN members to conduct many account transactions with a teller at various credit union locations throughout the U.S. Traveling to Florida, off to an out of state college or relocating? No problem! Remaining an RTN member is easier than ever. Get
more details on shared branching or find a CU Service Center shared branch location now.
 


 

 

 IBANs Now Required for Many International Wires

The following countries require the use of an International Bank Account Number (IBAN) for wire transfers.  These countries are:

Andorra Gibraltar Netherlands
Austria Greece Norway
Belgium Hungary Poland
Cyprus Iceland Portugal
Czech Republic Ireland Slovak Republic
Denmark Italy Slovenia
Estonia Latvia Spain
Finland Lithuania Sweden
France Luxembourg Switzerland
Germany Malta United Kingdom

If you expect to be wiring funds to any of the countries listed above, please note that a specific IBAN is now required to process the wire order.  The IBAN is a combination of country, financial institution and account number information.  The number of characters contained in an IBAN will vary by country.

We have been advised that wires without this important number will be returned.  Returned wires may be subject to loss of funds due to exchange rate variations and fees charged by the receiving institution.

Please contact your foreign financial institution to be certain of the IBAN number of your (or your beneficiary’s) account there.  Because of privacy regulations, RTN will not be able to get an IBAN for you.  In this situation we must rely on our members to present complete and accurate IBAN information.

More information including an IBAN checker function can be found on the website of APACS, the UK association for overseas institutions delivering payment services to customers.

We hope these details prove helpful to any foreign wire transfers you may request from RTN in the future.  If you have any questions about these new procedures, we will do our best to assist you. 

The Credit Union thanks you for your cooperation in this important matter.

 

 

 




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