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The Credit Union has NOT sent e-mails asking for personal information, PINs, passwords, etc., We do not send emails requesting you to verify or update your suspended RTN account. Criminals are trying to steal your identity and/or commit fraud on your account.
NEVER respond to requests such as this or click on the links in the e-mail. |
To report an incident
If you suspect you've been the target or victim of one of these schemes, DO NOT RESPOND TO THE MESSAGE! Contact the Credit Union as soon as possible at 1-800-338-0221, ext. 9829, or info@rtn.org.
If you responded to one of these e-mails by sharing personal financial information, please notify us immediately by phone at 1-800-338-0221, ext. 9829. We will provide instructions for protecting your account.
For more information on Identity Theft: Visit FTC' Identity Theft Website
> Restricted Visa Credit Check Card Use
Traveling overseas? Check the restricted card list
The use of technology certainly has improved the lives of millions of consumers, however, it has also made it easier for criminals to commit fraud. Furthermore, some regions of the world or certain web sites make it easier for criminals to successfully defraud consumers.
To protect our members from having financial fraud and /or their identities being compromised, the Credit Union blocks certain transactions from being able to be posted to members’ accounts. If you are traveling or conducting online transactions, we suggest you reference this list frequently to be aware of transaction issues you may encounter as this list changes often.
If this action poses a problem for you, we suggest you contact Member Services to discuss alternative courses of action regarding your account. In some cases, we may be able to allow transactions to be posted to specific accounts on a limited time basis.
If you are planning on travelling overseas, we recommend you call the ATM/VISA Check Card Department at 1-800-338-0221, ext. 9939, to make us aware of your travel plans. Our knowledge of your travel plans will allow us to monitor your account and/or realize transactions are authorized in the event a question arises.
Restricted Card Use List
Card Type: VISA and MasterCard credit card
Restriction: Only PIN-based ATM cash advance transactions allowed; no signature-based transactions allowed
Countries: Australia
China
Hong Kong
Japan
Kuwait
Indonesia
Iran
Iraq
Malaysia
Morocco
North Korea
Saudi Arabia
Singapore
South Africa
South Korea
Taiwan
Card Type: VISA Check Card
Restriction: No transactions allowed
Countries: Brazil
Spain
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