Take advantage of the wonderful career opportunities at RTN Federal Credit Union. We are seeking experienced candidates to join our fast-paced, customer oriented team in several departments. Training will be provided for all positions. Please explore our exciting positions listed below:

 

F/T Consumer Loan Processor – Waltham

RTN Federal Credit Union is seeking a full-time (30 hour) Consumer Loan Processor at the Waltham branch. This is a great opportunity for a self-motivated individual who enjoys working with the public. This position is responsible for conducting loan interviews, preparing complete applications, recommending decisions, and processing loan applications to increase loans at the Credit Union and cross sells credit union product and services with the ultimate objective of providing superior member service.

Duties include but are not limited to:

  • Interviews member loan applicants to obtain information concerning their loan needs, earnings and financial condition. Creates loan application ensuring it is complete and initiate loan approval process.
  • Processes approved loan applications to completion. This would include gathering and ensuring accuracy for all supporting documentation required for each loan type.
  • Performs duties according to established department procedures and adheres to Credit Union policies.
  • Evaluates member credit worthiness based on loan application and interview and submits loan to underwriting for the decision process.
  • Actively cross sell credit union products and services based on member needs that are obtained from member interview and/or review of member’s account and credit reports this would include inbound and outbound calls.
  • Maintain knowledge of all guidelines pertaining to consumer credit laws, federal, and state regulations to ensure the Credit union is in compliance.
  • Other duties as needed or assigned

Basic Qualifications:

  • High School Diploma (Associates or Bachelor’s Degree preferred)

Minimum Requirements:

  • Requires strong analytical and problem solving skills with the ability to underwrite loans weighing risk for reward.
  • Must be service oriented and possess strong written and verbal communication skills.
  • Requires the ability to successfully negotiate business transactions with associated vendors.
  • Knowledge of state and federal lending regulations.
  • Experience with the credit processing system.

 

F/T Branch Manager -  Waltham/Dedham

We have a full time Branch Manager position at RTN Federal Credit Union based in our Waltham branch and additionally responsible for our Dedham branch. This is a great opportunity for a seasoned customer service-oriented, self-motivated individual with managerial experience.

Minimum requirements:

  • Five or more years’ experience in banking or credit union branch management and familiarity with all banking products and services
  • Strong sales background
  • Must have a positive “can do” attitude and high energy level
  • High level of attention to detail and organizational skills
  • Strong customer service orientation
  • Excellent written and verbal communications skills
  • Bachelor’s Degree required

Duties include but are not limited to:

  • Responsible for the overall performance of Waltham and Dedham branches.
  • Develops staff through goal-setting, coaching, problem resolution, delegation, training, counseling, and performance management.
  • Effectively manages staff performance. Ensures that excellent, efficient, accurate, and professional service is provided to all members.
  • Fosters a team environment in the branch.
  • Communicates daily exceptions of operational, employee, or branch issues to senior management.
  • Maintains thorough knowledge of operations procedures and RTN products and services.
  • Ensures that the branches are consistent in their daily, weekly, and monthly functions.
  • Takes real estate loans and conducts equity closings.
  • Promotes RTN in the community and assists the Business Development area as needed.
  • Travels to and covers other branches as needed.

 

F/T Member Service Representative -  Waltham

RTN Federal Credit Union (RTN FCU) is seeking a customer-service-oriented individual for a full-time Member Service Representative position (40 hours) based in our Waltham branch. This is a great opportunity for a self-motivated individual who enjoys working with the public. Excellent communication skills and a professional demeanor are essential for delivering a high level of service whether in person or over the phone. The successful candidate has worked in a team setting and has demonstrated an ability to communicate effectively with people at all levels while processing transactions accurately and efficiently.

The Member Service Representative position’s responsibilities include but are not limited to:

  • Assisting members with account inquiries and resolving any account problems
  • Opening new share savings, checking, club and other accounts
  • Cross selling member products and services, including extended warranty and Gap insurance
  • Assisting members in the use of product service technology such as ATMs, banking by phone system (CU-TEL), Loan-by-Phone, Online Banking and any other e-commerce vehicles

The position requires at a minimum:

  • High School diploma (Associates or Bachelor’s degree preferred)
  • Five years customer service experience in a financial institution.
  • Spanish bilingual is a plus

In addition, qualified candidates will have:

  • Professional and friendly demeanor
  • Strong written and verbal communication skills
  • Attention to detail which is an essential component of this position
  • Will also travel to other branch offices as needed

 

F/T Member Service/Loan Representative -  Danvers

RTN Federal Credit Union (RTN FCU) is seeking a customer-service-oriented individual for a 40-hour full-time position based in our Danvers branch.  This is a great opportunity for a self-motivated individual who enjoys working with the public.  Excellent communication skills and a professional demeanor are essential for delivering a high level of service whether in person or over the phone.  The successful candidate has worked in a team setting and has demonstrated an ability to communicate effectively with people at all levels while processing transactions accurately and efficiently.

The Member Service/Loan Representative position responsibilities include but are not limited to:

  • Assisting members with account inquiries and resolving any account problems
  • Opening new share savings, checking, club and other accounts
  • Cross selling member products and services, including extended warranty and Gap insurance
  • Assisting members in the use of product service technology such as  ATMs, banking by phone system (CU-TEL), Loan-by-Phone, Online Banking and any other e-commerce vehicles
  • Processing all loan applications that are submitted via phone, online, and in person from loan inception to loan closing
  • Working with members through the loan process by outlining the process, answering questions, and assisting with paperwork
  • Preparing loan documentation for Loan Committee Review

The position requires at a minimum:

  • High School diploma (Associates or Bachelor’s degree preferred)
  • 5 years customer service experience in a financial institution

Additionally, the successful candidate will:

  • Possess a professional and friendly demeanor as well as strong written and verbal communication skills.
  • Attention to detail is an essential component of this position.
  • Prior loan experience is a plus.

 

 

Teller – F/T Dedham

We have a Bank Teller positions open at RTN Federal Credit Union at our Dedham (37.5 hours) branch. This is a great opportunity for a customer service-oriented, self-motivated individual who enjoy working with the public. We are seeking a friendly candidate with excellent communication skills. Hours are Monday to Friday including a Saturday rotation.

Duties include but are not limited to:

  • Perform daily transactions (deposits, withdrawals, transfers, travel checks, money orders, savings bonds, etc.). accurately and efficiently with a friendly and courteous demeanor.
  • Balance daily teller work.
  • Explain Credit Union products and services to customers.
  • Travel to other branches as needed.

Requirements:

  • Minimum of a High School Diploma and experience with customer service in a financial institution.
  • Knowledge of a second language is a plus.

 

 

P/T Vehicle Title Clerk  – Waltham

RTN Federal Credit Union is seeking a part-time (25 hours) Vehicle Title Clerk at our Waltham branch. This is a great opportunity for a self-motivated individual who enjoys working with the public. This position is responsible for all aspects of the Vehicle Title process for preparing and remitting vehicle titles.

Duties include but are not limited to:

  • Preparing all documentation related to the vehicle titles including title envelope and title application
  • Checking accuracy of titles received
  • Entering information on our system database
  • Releasing electronic titles
  • Other duties as needed or assigned

Requirements:

  • High School Diploma
  • One year’s experience in a financial institution, preferably a credit union on bank.

Additionally, the successful candidate will:

  • Possess strong verbal and written communication skills, be customer-service oriented, with a friendly and welcoming demeanor, and be organized and detail oriented.

 

TO APPLY: Send resume and cover letter to careers@rtn.org.

 


RTN Federal Credit Union offers a wide range of banking products and services and our staff is committed to providing excellent customer service. We “give back” through a variety of sponsorships, drives and community events. Our work environment is fast paced and customer focused. We offer competitive compensation and benefits. If you enjoy helping people and have the experience we seek, please forward us a cover letter and resume to careers@rtn.org; we will contact you if your qualifications meet our requirements. Equal Opportunity Employer and VEVRAA Federal Contractor. Min/Fem/Vets/Dis.