Enhanced Fraud Protection on RTN Debit Cards

For your security and convenience, we have enhanced fraud protection on RTN VISA Debit cards. If a suspicious transaction occurs, cardholders will receive a text requesting approval of the transaction. Members can text a reply back right then and there—YES to proceed and NO to stop the transaction.

Details are included in the Two-Way Text Alert video in our Learning Library and on our ATM/Debit Card page.

If you have any questions, contact a Member Services Representative at 781-736-990 info@rtn.org.

2 Responses to “Enhanced Fraud Protection on RTN Debit Cards”

  1. Nancy Webber

    I would like to receive texts for fraud protection on my RTN debit cards.

    • RTN

      Hi Nancy: Thank you for your comment. If you have an RTN VISA Debit card and have provided us with a phone number that receives text messages, you will receive a notification by text when a suspicious transaction occur. Previously, fraud notifications were made by phone call. We’re happy to offer this convenient new feature to our members.