Why RTN? Our Members Tell Their Stories

We’re always interested in a credit union review from our members and learning how they are enjoying their RTN experience.  One of our members, Phil Richard, shared with us his RTN story.

Phil is the owner of Phil Richard Insurance, an independent insurance agency in Danvers, MA.  He had heard about RTN from his involvement with the Peabody Chamber of Commerce.  When he saw the digital billboards in Danvers last February advertising RTN’s great rates, he knew it was time to join the Credit Union.

“I was driving down Route 114 in Danvers and saw the big digital display offering great rates on equity lines (FLEX Life Home Equity Line of Credit) and car loans. I have four daughters and five cars, and we were starting to get quotes for a lot of work in our home, so I stopped in to the Danvers branch.” He was impressed not only with the great rates, but also with the staff. “Cathy (Silva, Danvers branch manager) dropped everything to speak to me, and later that day I was back with my business partner and wife Patti.”

He opened several personal accounts in addition to a business account. And by opening a business account, his company became a Select Employer Group (SEG), and his staff became eligible for RTN membership and the many benefits available. Since joining the Credit Union, several members of the Richard family also have joined as have employees of Phil Richard Insurance. “I would, and have, recommended RTN, and each person I’ve recommended has had a great experience.”